Is Having a Malware Scanner Really Crucial for Your Internet Security?

There can be a lot of misconception about what malware is, the purpose of malware scanners and antivirus scanners (and what makes them different), and whether you need one, the other, or both. A lot of the confusion stems from a general lack of awareness of what exactly defines ‘malware’, whether it’s different than traditional […]

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How to Deliver A Call Center Experience That Doesn’t Suck

Are your customers happy when they deal with your organization? Have you tried calling your organization’s customer service line to experience the level of quality delivered for yourself? Have you received calls from your organization’s customer service team to see how the sales or follow-up is delivered? If your satisfaction metrics are down and your [...] The post How to Deliver A Call Center Experience That Doesn’t Suck appeared first on STechGuide.

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