I’ll admit that it took me a while to subscribe to a VPN. While every tech site has been advising you to use a VPN for years now, I was lax. Only when I read about how high the identity theft statistics had become did I get scared enough to get a VPN. Anyway, what […]
Are your customers happy when they deal with your organization? Have you tried calling your organization’s customer service line to experience the level of quality delivered for yourself? Have you received calls from your organization’s customer service team to see how the sales or follow-up is delivered? If your satisfaction metrics are down and your [...] The post How to Deliver A Call Center Experience That Doesn’t Suck appeared first on STechGuide.