In this day and age, web design is a skill that can only serve you, whether you’re trying to bolster your career or simply move forward on personal projects that require a little tech-savvy. Webmasters in particular can have strong design needs, as having a visually-appealing site is half the battle in keeping visitors on […]
Are your customers happy when they deal with your organization? Have you tried calling your organization’s customer service line to experience the level of quality delivered for yourself? Have you received calls from your organization’s customer service team to see how the sales or follow-up is delivered? If your satisfaction metrics are down and your [...] The post How to Deliver A Call Center Experience That Doesn’t Suck appeared first on STechGuide.